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11 data breach investigation

Filed
January 8, 2026
Regulator
Indiana AG
People affected
Not stated
File status
Monitoring

What the filing confirms

  • 11 reported the incident to the Indiana Attorney General.
  • Information involved: Full Name, Email Address, Password or Credential Hash, Mailing Address, Phone Number, Purchase and Order History, Payment Card Information, Account Settings and Preferences.

Still unknown

  • How many people were affected. The filing does not give a number.
  • What caused the incident beyond the description in the filing.
  • How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.
Read the filing at the source

Investigation notes

Operating within the digital services and technology sector, 11 functions as a modern software and data solutions provider, handling vast quantities of proprietary consumer data, operational intelligence, and user accounts. Because their business model relies on cloud-hosted infrastructure, application programming interfaces, and large-scale data processing, 11 routinely accumulates and stores highly sensitive personal information, making them an attractive target for cybercriminals seeking to monetize stolen digital assets.

In 2026, 11 formally reported a significant security incident to the Indiana Attorney General, initiating mandatory notification procedures for impacted individuals. While investigations into sophisticated tech sector breaches often reveal complex attack vectors—ranging from credential stuffing and zero-day vulnerabilities to third-party vendor compromises and sophisticated ransomware deployments—the incident underscores systemic vulnerabilities in how digital service providers secure their internal perimeters and client-facing databases against unauthorized intrusion.

The breach exposed a wide array of sensitive consumer and employee data, which typically includes full names, email addresses, password hashes, physical mailing addresses, and transaction or communication histories. Exposure of these credentials creates an immediate and severe risk of credential-stuffing attacks across other platforms where victims maintain accounts, while compromised contact and purchase histories facilitate highly targeted phishing campaigns, financial fraud, and secondary identity theft that can plague victims for years.

As a technology company handling consumer data, 11 was bound by stringent legal obligations under state data protection statutes, the Federal Trade Commission Act, and industry-standard security frameworks to implement robust administrative, physical, and technical safeguards. The occurrence of a widespread data breach strongly indicates a failure to maintain reasonable security procedures, such as failing to enforce multi-factor authentication, neglecting timely software patching, or failing to properly monitor network traffic for anomalous exfiltration activities.

Receiving a data breach notification letter from 11 is a formal admission that your private information was compromised due to corporate negligence, and it establishes the legal standing necessary to participate in a class action lawsuit. Under modern consumer privacy jurisprudence, victims do not need to prove that financial loss has already occurred to seek legal redress; the increased risk of future identity theft is legally cognizable harm. Our firm is currently investigating potential claims against 11 on a contingency fee basis, meaning there are never any out-of-pocket costs or fees unless we successfully recover compensation on your behalf.

What our attorneys examine

A cyberattack does not excuse a company from protecting the information it holds. We look at whether 11 used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Indiana.

11 data breach questions

How many people were affected by the 11 data breach, and what was exposed?
The filing does not give a count of affected people and lists the following information as involved: Full Name, Email Address, Password or Credential Hash, Mailing Address, Phone Number, Purchase and Order History, Payment Card Information, Account Settings and Preferences. Your own letter is the best guide to what was exposed about you, since notices are usually tailored to each person.
Is the 11 data breach letter legit or a scam?
A notice from 11 in the mail matches the breach 11 reported to the Indiana Attorney General on January 8, 2026. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact 11 through a phone number or website you find yourself.
Did 11 offer free credit monitoring?
Check your letter from 11. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Because financial or account details are listed in this filing, watch your bank and card statements closely as well. Signing up doesn't waive any legal rights you may have.
Is there a 11 data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against 11. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
What should I do after getting the 11 data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Where can I see the official 11 breach notice?
11's report is published by the Indiana Attorney General: https://www.in.gov/attorneygeneral/consumer-protection-division/id-theft-prevention/security-breaches/#11-2026 Compare it with the letter you received to confirm the dates and details match.
Do I need a 11 data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
Can I sue 11 over the data breach?
It depends on what was exposed, the law in Indiana and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
How much could a 11 data breach settlement or claim be worth?
There is no set amount, and no 11 settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Email Address, Password or Credential Hash as involved. Keep receipts and records; they're what damages claims are built on.

Other open files in Indiana

Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.