> Cause not stated in filing
City of Wichita Falls Cypress Water Treatment Facility data breach investigation
- Filed
- August 15, 2025
- Regulator
- Texas AG
- People affected
- Not stated
- File status
- Investigation Open
What the filing confirms
- City of Wichita Falls Cypress Water Treatment Facility reported the incident to the Texas Attorney General.
Still unknown
- Which categories of personal information were taken. The filing does not list them.
- How many people were affected. The filing does not give a number.
- What caused the incident beyond the description in the filing.
- How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.
Investigation notes
The City of Wichita Falls Cypress Water Treatment Facility is a municipal utility provider responsible for managing public water infrastructure and essential utility services for the local community. As a government-operated entity, the facility typically collects and stores sensitive personal information necessary for billing, account management, and service administration, including residential addresses and payment details. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you have received a data breach notification letter, it indicates that your personal information maintained by the facility may have been accessed or acquired by an unauthorized party. We recommend reviewing the letter carefully to understand the specific steps the facility is taking to address this security incident.
What our attorneys examine
A cyberattack does not excuse a company from protecting the information it holds. We look at whether City of Wichita Falls Cypress Water Treatment Facility used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Texas.
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Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.