> Cause not stated in filing
Dallas County MHMR dba Metrocare Services data breach investigation
- Filed
- April 11, 2025
- Regulator
- Texas AG
- People affected
- Not stated
- File status
- Investigation Open
What the filing confirms
- Dallas County MHMR dba Metrocare Services reported the incident to the Texas Attorney General.
Still unknown
- Which categories of personal information were taken. The filing does not list them.
- How many people were affected. The filing does not give a number.
- What caused the incident beyond the description in the filing.
- How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.
Investigation notes
Dallas County MHMR, doing business as Metrocare Services, is a prominent healthcare provider specializing in mental health and developmental disability services in Texas. As a healthcare entity, the organization typically collects and maintains highly sensitive information, including protected health information, clinical treatment records, and personal identification data necessary for patient care and billing. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you received a data breach notification letter from Metrocare Services, it indicates that your personal or medical information may have been involved in this security incident. This notice is intended to inform you of the situation and provide guidance on the steps you should take to protect your identity and health records.
What our attorneys examine
A cyberattack does not excuse a company from protecting the information it holds. We look at whether Dallas County MHMR dba Metrocare Services used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Texas.
Other open files in Texas
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- HCA Healthcare, Inc.Texas Attorney General · Filed October 30, 2026Count not stated
- American Campus Communities LLCTexas Attorney General · Filed October 30, 2026Count not stated
- Hippo Analytics Inc.Texas Attorney General · Filed October 30, 2026Count not stated
- Revolve Group, Inc.Texas Attorney General · Filed October 30, 2026Count not stated
Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.