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Douglasville/Douglas County Water and Sewer Authority data breach investigation

Filed
February 20, 2025
Regulator
Maryland AG
People affected
Not stated
File status
Investigation Open

What the filing confirms

  • Douglasville/Douglas County Water and Sewer Authority reported the incident to the Maryland Attorney General.

Still unknown

  • Which categories of personal information were taken. The filing does not list them.
  • How many people were affected. The filing does not give a number.
  • What caused the incident beyond the description in the filing.
  • How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.

Investigation notes

The Douglasville/Douglas County Water and Sewer Authority is a public utility provider responsible for managing essential municipal water and wastewater services for its residents. As a utility entity, the organization typically collects and maintains sensitive personal information, including full names, residential service addresses, and financial account details used for billing and payment processing. In 2025, the authority officially reported a data security incident to the Maryland Attorney General, confirming that unauthorized access to their systems occurred. If you have received a formal data breach notification letter, it indicates that your personal information was likely stored within the affected environment. This notification is intended to inform you of the incident and provide guidance on the steps you should take to protect your identity and financial security.

What our attorneys examine

A cyberattack does not excuse a company from protecting the information it holds. We look at whether Douglasville/Douglas County Water and Sewer Authority used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Maryland.

Other open files in Maryland

Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.