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> Cause not stated in filing

New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC (“New Horizons”) data breach investigation

Filed
August 28, 2025
Regulator
Massachusetts AG
People affected
Not stated
File status
Investigation Open

What the filing confirms

  • New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC (“New Horizons”) reported the incident to the Massachusetts Attorney General.

Still unknown

  • Which categories of personal information were taken. The filing does not list them.
  • How many people were affected. The filing does not give a number.
  • What caused the incident beyond the description in the filing.
  • How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.

Investigation notes

New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC operate as a complex, interconnected enterprise within the commercial food manufacturing, baking, and logistics supply chain sectors. Because these entities manage large-scale production facilities, supply distribution, and extensive warehousing operations, they maintain a vast workforce alongside complex supply-chain, vendor, and transportation networks. Consequently, New Horizons collects and retains substantial volumes of highly sensitive personal identifiable information and personnel records. This data encompasses comprehensive employee onboarding files, payroll histories, tax withholding documents, direct deposit information, and confidential human resources documentation required to support their extensive manufacturing and distribution infrastructure. In 2025, New Horizons formally reported a significant cybersecurity incident to the Massachusetts Attorney General, signaling a critical breakdown in their digital defenses. While the precise vectors of the intrusion continue to be evaluated through ongoing digital forensic investigations, incidents of this nature within the manufacturing, warehousing, and transportation sectors frequently involve sophisticated ransomware deployments, unauthorized entry into corporate or human resources databases, or vulnerabilities introduced via compromised third-party vendor systems. Enterprises managing industrial networks and administrative databases often present expansive attack surfaces, making them prime targets for malicious actors seeking to exploit gaps in network segmentation or endpoint security. The exposure resulting from the New Horizons data breach encompasses a dangerous aggregation of sensitive personal data, including full names, Social Security numbers, dates of birth, banking and direct deposit details, and confidential wage and tax information. The compromise of this specific combination of data exposes affected individuals to severe, long-term risks. Social Security numbers and dates of birth serve as permanent identifiers that cannot be easily reset, leaving victims permanently vulnerable to synthetic identity theft, fraudulent credit card applications, and unauthorized loans. Furthermore, the exposure of tax return data and direct deposit details creates an immediate and alarming threat of tax fraud, unauthorized wage redirection, and direct financial account takeover. As an enterprise handling sensitive employee and financial data within Massachusetts, New Horizons was legally bound by state consumer protection laws and common law duties of care to implement and maintain robust, industry-standard cybersecurity measures. These legal obligations require reasonable security practices, continuous network monitoring, encryption of sensitive data at rest and in transit, and rigorous access controls to safeguard private records against unauthorized access. The occurrence of a data breach of this magnitude strongly indicates a failure to maintain these required safeguards, potentially violating state data breach notification statutes and exposing the company to significant legal liability for negligence and failure to protect sensitive information. Receiving a data breach notification letter from New Horizons is an official admission that your confidential records were compromised due to corporate security shortcomings. Under the law, this notification establishes your legal standing to participate in a class action lawsuit aimed at holding the company accountable and securing appropriate compensation for the risks and disruptions you now face. Crucially, affected individuals do not need to prove that they have already suffered actual financial loss or identity theft to pursue legal action; the increased risk of future harm and the loss of privacy are themselves actionable. Our firm handles these data breach cases on a strict contingency fee basis, meaning you pay nothing out of pocket and owe no legal fees unless we successfully recover compensation on your behalf.

What our attorneys examine

A cyberattack does not excuse a company from protecting the information it holds. We look at whether New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC (“New Horizons”) used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Massachusetts.

New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach questions

Is the New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach letter legit or a scam?
A notice from New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC in the mail matches the breach New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC reported to the Massachusetts Attorney General on August 28, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC through a phone number or website you find yourself.
Did New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC offer free credit monitoring?
Any free monitoring New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC is offering will be described in the notice you received, along with an activation code and a sign-up deadline. Using the free service won't stop you from joining a lawsuit or settlement later.
Is there a New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
What should I do after getting the New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Do I need a New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
Can I sue New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC over the data breach?
It depends on what was exposed, the law in Massachusetts and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
How much could a New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC data breach settlement or claim be worth?
There is no set amount, and no New Horizons Baking Company, LLC, Genesis Baking Company, LLC, Metraco Transportation Company, LLC, and New Horizons Food Solutions, LLC settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. Keep receipts and records; they're what damages claims are built on.

Other open files in Massachusetts

Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.