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Sangoma data breach investigation

Filed
May 27, 2025
Regulator
New Hampshire AG
People affected
Not stated
File status
Investigation Open

What the filing confirms

  • Sangoma reported the incident to the New Hampshire Attorney General.

Still unknown

  • Which categories of personal information were taken. The filing does not list them.
  • How many people were affected. The filing does not give a number.
  • What caused the incident beyond the description in the filing.
  • How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.

Investigation notes

Sangoma appears to be a technology company specializing in communications, cloud-based telephony, and unified communications as a service (UCaaS) solutions. As a provider of enterprise-grade communication infrastructure, the company typically collects and stores sensitive information including customer contact details, account credentials, billing information, and technical configuration data necessary for service delivery. This security incident was officially reported to the New Hampshire Attorney General in 2025, confirming that unauthorized access to their systems occurred. If you have received a formal data breach notification letter from Sangoma, it indicates that your personal information was likely contained within the affected systems. We recommend reviewing the letter carefully to understand the specific scope of the exposure and the identity protection services being offered to you.

What our attorneys examine

A cyberattack does not excuse a company from protecting the information it holds. We look at whether Sangoma used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in New Hampshire.

Sangoma data breach questions

Is the Sangoma data breach letter legit or a scam?
A notice from Sangoma in the mail matches the breach Sangoma reported to the New Hampshire Attorney General on May 27, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Sangoma through a phone number or website you find yourself.
Did Sangoma offer free credit monitoring?
Check your letter from Sangoma. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Enrolling does not give up your right to bring a claim.
Is there a Sangoma data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Sangoma. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
What should I do after getting the Sangoma data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Do I need a Sangoma data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
Can I sue Sangoma over the data breach?
It depends on what was exposed, the law in New Hampshire and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
How much could a Sangoma data breach settlement or claim be worth?
There is no set amount, and no Sangoma settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. Keep receipts and records; they're what damages claims are built on.

Other open files in New Hampshire

Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.