> Cause not stated in filing
Water Pro, Inc. d/b/a Culligan Water data breach investigation
- Filed
- May 21, 2025
- Regulator
- Delaware AG
- People affected
- Not stated
- File status
- Investigation Open
What the filing confirms
- Water Pro, Inc. d/b/a Culligan Water reported the incident to the Delaware Attorney General.
Still unknown
- Which categories of personal information were taken. The filing does not list them.
- How many people were affected. The filing does not give a number.
- What caused the incident beyond the description in the filing.
- How the attackers got in, and whether basic safeguards such as multi-factor sign-in were in place.
Investigation notes
Water Pro, Inc. d/b/a Culligan Water appears to be a residential and commercial utility and home services provider specializing in water treatment, filtration, and delivery systems. In the course of managing customer accounts, service scheduling, and billing, the company typically collects and stores sensitive personal information, including customer names, service addresses, and financial payment details. This data breach was officially reported to the Delaware Attorney General in 2025, prompting the company to issue formal notification letters to all impacted individuals. If you received such a letter, it indicates that your personal information maintained within the company’s systems may have been compromised. This notice is intended to help you understand the nature of the incident and the specific categories of data that were involved.
What our attorneys examine
A cyberattack does not excuse a company from protecting the information it holds. We look at whether Water Pro, Inc. d/b/a Culligan Water used reasonable security, how long it kept the data, and how quickly it told the people affected. Those questions decide whether a class action or individual claim is possible. Read more on how ransomware lawsuits work, or browse other incident files in Delaware.
Water Pro, Inc. d/b/a Culligan Water data breach questions
- Is the Water Pro, Inc. d/b/a Culligan Water data breach letter legit or a scam?
- A notice from Water Pro, Inc. d/b/a Culligan Water in the mail matches the breach Water Pro, Inc. d/b/a Culligan Water reported to the Delaware Attorney General on May 21, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Water Pro, Inc. d/b/a Culligan Water through a phone number or website you find yourself.
- Did Water Pro, Inc. d/b/a Culligan Water offer free credit monitoring?
- Look for an enrollment code in your Water Pro, Inc. d/b/a Culligan Water notice. Companies that offer free credit monitoring after a breach usually include it there, with a deadline to activate. Signing up doesn't waive any legal rights you may have.
- Is there a Water Pro, Inc. d/b/a Culligan Water data breach class action lawsuit?
- Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Water Pro, Inc. d/b/a Culligan Water. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
- What should I do after getting the Water Pro, Inc. d/b/a Culligan Water data breach notice?
- Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
- Do I need a Water Pro, Inc. d/b/a Culligan Water data breach lawyer or attorney?
- An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
- Can I sue Water Pro, Inc. d/b/a Culligan Water over the data breach?
- It depends on what was exposed, the law in Delaware and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
- How much could a Water Pro, Inc. d/b/a Culligan Water data breach settlement or claim be worth?
- There is no set amount, and no Water Pro, Inc. d/b/a Culligan Water settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. Keep receipts and records; they're what damages claims are built on.
Other open files in Delaware
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- Gunster Yoakley & Steward, P.A.DE Attorney General · Filed date pendingCount not stated
- Dental Care Alliance, LLCDE Attorney General · Filed date pendingCount not stated
- AT&T, Inc.DE Attorney General · Filed August 7, 2026Count not stated
- Supplemental: Loan Care, LLC. (Notice on Behalf of Atlantic Bay Mortgage, LLC.)DE Attorney General · Filed August 7, 2026Count not stated
- Supplemental to June 15, July 20, and August 25, 2023 notices: Harvard Pilgrim Healthcare (“Harvard Pilgrim”)DE Attorney General · Filed August 7, 2026Count not stated
Attorney advertising. An incident file reflects a public regulator filing and our review of it; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.